ALS Labs Ltd collects, uses and is responsible for certain personal information about users of this website.
When we do so, we are regulated under the General Data Protection Regulation.
This policy sets out how we will use and share the information that you give us.
This policy relates to personal data collected by us via:
ALS Labs Ltd may collect and process the following categories of personal data about you:
We may collect and process information that you provide during your correspondence with us; this could be, but not limited to, one of the following ways:
We will only use your personal information where the law allows us to.
Most commonly, we will use your personal information in the following circumstances:
The purpose(s) for which we collect and process your data are shown below:
We may contact you by phone, letter, or email in line with the service you have enquired about or purchased. We may occasionally email you or send a letter about something relevant to the service you have enquired about or purchased. With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
We may share some of your personal data with the following categories of third parties:
We require third parties to respect the security of your data and to treat it in accordance with the law. We will share your personal information with third parties where required by law. Your personal data may be shared if any third party acquires us.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
We will take reasonable steps to ensure the accuracy of the information we hold about you. We will not use your personal information unless it is (to the best of our knowledge) accurate and up to date. We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
When the purposes for which we have collected the data for have ended we will retain and securely destroy your personal information in accordance with applicable laws and regulations.
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We use Google analytics to help us understand how users engage with our site allowing us to improve their experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. We do not collect or store any personal information and cannot identify who you are.